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We offer 8 hours customer services on weekdays as well as hours on Saturday(except for major holidays).


A. Alvababysite’s Supervisor

Email: sales08@addsel.com (Contact person: Karen)

  • ODM & OEM orders

  • Maintain old customers & clients

  • Improve Alva baby Team

  • Solve customers' complaints

  • Collect customer Suggestions


B. Customer Service Assistant

Email: sales07@alvababy.com (Contact Person: Natalie)

  • Wholesale Orders

  • ODM & OEM orders

  • Online Order Inquiries/tracking orders


C. After sales

  • Email: sales09@addsel.com (Contact Person: Lary)

  • Online Order Inquiries

  • To get tracking number

  • Send print & color choice

  • Changing items, update inserts

  • Cancel orders


© 2019 alvababy.com
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